Terms of service.

Duoloft (“Duoloft,” “we,” “us,” or “our”) provides a private, two-person space for couples to share rooms, content, prompts, gifts, and other interactive features (collectively, the “Service”). These Terms form a binding agreement between you and Duoloft.

By creating an account, signing in, or otherwise accessing the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

We may update these Terms from time to time. If we make material changes, we will update the effective date and, where appropriate, notify you by email or in-app notice before the change takes effect. Your continued use of the Service after the effective date of an update constitutes acceptance of the revised Terms. If you do not agree to an update, your remedy is to stop using the Service and delete your account.

You must be at least 13 years old to use the Service. If your country sets a higher digital age of consent (for example, 16 in certain EEA member states), you must meet that age. If you are under the age of majority where you live, you may use the Service only with the involvement and permission of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

You may not use the Service if you are barred from doing so under applicable law, if your account has been previously suspended or terminated for cause, or if you appear on any sanctions or restricted-party list.

You are responsible for any activity that occurs under your account. You agree to provide accurate information, keep it up to date, and maintain the security of your sign-in method. You must notify us promptly at hello@duoloft.com if you suspect unauthorized access to your account.

You may share certain rooms with one partner. You are responsible for who you invite and for the content created in shared rooms.

You retain ownership of content you create or upload to the Service (“Your Content”), including text, drawings, photos, songs, prompts, room customizations, and gifts.

You grant Duoloft a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, display, modify (for technical purposes such as resizing or transcoding), back up, and create derivative works of Your Content solely as needed to operate, secure, improve, and provide the Service to you and your partner, and to comply with law. This license continues for as long as we retain Your Content (subject to the retention practices in our Privacy Policy).

You represent and warrant that you have all rights necessary to upload Your Content and grant the license above, and that Your Content does not violate the rights of any third party or any applicable law.

The Service, including its software, design, branding, text, graphics, sounds, and underlying technology, is owned by Duoloft or its licensors and is protected by intellectual property laws. Subject to your compliance with these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to access and use the Service for your own non-commercial use.

You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works of the Service or any portion of it, except as expressly permitted by law or by us in writing. All rights not expressly granted are reserved.

You agree not to use the Service to:

• Violate any applicable law or the rights of any third party.
• Harass, threaten, defame, or harm any person, including your partner.
• Post, upload, or transmit unlawful, abusive, hateful, sexually exploitative, or otherwise objectionable material, including content involving minors.
• Infringe any intellectual property, privacy, or publicity right.
• Upload viruses, malware, or any code intended to disrupt or damage the Service or any user.
• Probe, scan, attack, or attempt to bypass the security, authentication, billing, or access-control systems of the Service.
• Use any automated means — scrapers, crawlers, bots, or similar — to access, copy, or harvest any part of the Service, except where expressly permitted.
• Resell, sublicense, or commercially exploit the Service.
• Impersonate any person or misrepresent your affiliation with any person or entity.
• Interfere with the operation of the Service or with any other user’s enjoyment of the Service.

There is zero tolerance for objectionable content or abusive behavior.You can report your partner or block them at any time from Settings in the app. We review every report and act on it — including removing content and ejecting the responsible user — within 24 hours. A blocked user can no longer pair with you.

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. You can submit privacy requests, including opt-out of sharing for cross-context advertising, through our data rights request page.

Duoloft does not currently offer a paid subscription in this launch build. Available Plus room features are included during early access, and no checkout, in-app purchase, renewal, or external payment flow is available in this version.

If we introduce paid plans later, we will show the applicable features, prices, billing intervals, taxes, payment provider, renewal terms, cancellation terms, and refund terms before you purchase.

No auto-renewing subscription is offered in the current launch build. If auto-renewing plans are introduced later, renewal schedule, price, cancellation, and jurisdiction-specific disclosures will be presented before purchase.

We do not offer a paid trial in the current launch build. If trials or promotional pricing are introduced later, eligibility, conversion, renewal, and cancellation terms will be disclosed at the point of sign-up.

Because no paid subscription is offered in the current launch build, there is no subscription price to change. If paid plans are introduced later, pricing changes will be handled with any notice required by applicable law.

The current launch build does not collect subscription fees, so there are no subscription refunds to request. Future paid plans, if introduced, will disclose refund and withdrawal terms before purchase.

There is no paid subscription to cancel in the current launch build. You can still delete your account or contact hello@duoloft.com for account help.

See our Privacy Policy for what happens to your data after account deletion.

Because no paid subscription is offered in the current launch build, we do not collect subscription taxes from users. If paid plans are introduced later, applicable taxes will be shown before purchase where required.

The Service may interoperate with third-party services (for example, Spotify, third-party authentication providers, or embedded media). Your use of those third-party services is governed by the third party’s terms and privacy practices. We are not responsible for third-party services and do not endorse them. Connecting a third-party service is at your option and may transmit information to that third party.

From time to time we may offer features identified as beta, preview, experimental, or similar. These features are provided “as is” without warranty of any kind, may change or be withdrawn at any time, and may produce unexpected results. Your use of beta features is at your own risk.

If you send us suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, distribute, and commercialize that feedback without restriction or compensation to you.

We respect the intellectual property rights of others. If you believe that content on the Service infringes your copyright, please send a notice to hello@duoloft.com containing the information required by 17 U.S.C. § 512(c)(3):

• An electronic or physical signature of the copyright owner or someone authorized to act on their behalf.
• Identification of the copyrighted work claimed to be infringed.
• Identification of the material claimed to be infringing, with information reasonably sufficient to permit us to locate it.
• Your contact information, including address, telephone number, and email.
• A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
• A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on the copyright owner’s behalf.

We will respond to valid notices, and we may terminate accounts of users determined to be repeat infringers. If you believe your content was removed in error, you may submit a counter-notification to the same address.

You may stop using the Service and delete your account at any time. We may suspend, limit, or terminate your access to the Service, with or without notice, if we reasonably believe you have violated these Terms, created risk or legal exposure for Duoloft, harmed another user, or if we are required to do so by law. We may also discontinue the Service or any part of it at any time.

On termination, the rights granted to you under these Terms will end, and the sections that by their nature should survive termination (including ownership, license, disclaimers, limitation of liability, indemnification, and general provisions) will survive.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. To the maximum extent permitted by applicable law, Duoloft disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, quiet enjoyment, and any warranties arising out of course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, secure, or error-free; that defects will be corrected; that the Service is free of viruses or other harmful components; or that the Service will produce any particular outcome in your relationship.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the above exclusions apply only to the extent permitted by law.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DUOLOFT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, LOSS OF GOODWILL, OR ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE SERVICE, even if we have been advised of the possibility of such damages.

IN NO EVENT WILL DUOLOFT’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (a) THE AMOUNTS YOU PAID TO DUOLOFT IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED U.S. DOLLARS (USD $100).

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages; in those jurisdictions, the above limitations apply only to the extent permitted by law, and nothing in these Terms limits liability that cannot be limited by law (including, where applicable, liability for gross negligence, willful misconduct, fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded under mandatory consumer protection law).

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Duoloft and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or relating to your use of the Service, Your Content, your violation of these Terms, or your violation of any law or the rights of a third party.

You consent to receive communications from us electronically, including emails, in-app messages, and notices posted on the Service. These communications satisfy any legal requirement that such communications be in writing.

Notices to us should be sent to hello@duoloft.com.

These Terms and any dispute arising out of or relating to them or the Service will be governed by the laws of the jurisdiction in which Duoloft is organized, without regard to its conflict of laws principles. Until Duoloft has completed entity formation, this clause will be interpreted to mean the law of the jurisdiction in which Duoloft is principally operated. Nothing in these Terms deprives you of the protection of mandatory consumer-protection laws of the country in which you reside.

Entire agreement. These Terms, together with our Privacy Policy and any additional terms presented to you at the point of purchase or for a specific feature, constitute the entire agreement between you and Duoloft concerning the Service.

Severability. If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or, if that is not possible, severed, and the remaining provisions will remain in full force and effect.

No waiver. Our failure to enforce any provision of these Terms is not a waiver of that provision.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

No third-party beneficiaries. Except as expressly stated, there are no third-party beneficiaries to these Terms.

Force majeure. We will not be liable for any delay or failure to perform caused by events outside our reasonable control.

Questions about these Terms can be sent to hello@duoloft.com.